Privacy Policy

Footways CIC | Company No. 12706720 | Last updated: May 2026

This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Footways CIC is a community interest company registered in England (Company No. 12706720). We are the data controller for the personal data described in this policy. Contact: emma@footways.london | Official registered address: 115 Hampstead Road, London, England, NW1 3EE

What data we collect and why

Contact form submissions

When you use a contact form on our website, we collect your name, email address and the content of your message. We use this to respond to your enquiry. We keep this data for up to two years, then delete it.

Mailing list

If you sign up to our mailing list, we collect your email address. We use this to send you occasional updates about Footways, including new maps, events and news. Our mailing list is managed by Mailchimp (see Third parties, below). You can unsubscribe at any time using the link in any email we send, or by contacting us directly.

Shop purchases

Our online shop is operated by Squarespace. When you make a purchase, Squarespace collects and processes your payment and delivery details. We do not store payment card data. We may temporarily handle your delivery address for the purpose of posting your order (via Royal Mail), but we do not store this on our systems beyond what is needed to fulfil your order.

Website analytics

Our website is built on Squarespace, which collects anonymised data about how visitors use the site (pages visited, time on site, referral source). This may include the use of cookies. We also use Google Analytics to understand how people find and use our site. Google Analytics uses cookies and collects anonymised data, which is processed by Google. We use this data only to improve the website and our content.

Cookies

Our website uses cookies — small text files stored on your device. These include:

  • Essential cookies set by Squarespace to make the site function (e.g. your shopping cart)

  • Analytics cookies set by Squarespace and Google Analytics to help us understand site usage

You can manage cookie preferences using the cookie notice on our site, or by adjusting your browser settings. Refusing analytics cookies will not affect your ability to use the site.

Third parties

We use the following third-party services that may process your data on our behalf:

  • Squarespace — website hosting, e-commerce and analytics. Squarespace Privacy Policy

  • Mailchimp (Intuit) — mailing list management. Mailchimp Privacy Policy

  • Royal Mail — fulfilment of map orders

We do not sell your personal data to anyone, and we do not share it with third parties for marketing purposes.

Legal basis for processing

We process your data on the following bases under UK GDPR:

  • Legitimate interests — responding to enquiries and improving our website

  • Consent — sending you our mailing list (you can withdraw consent at any time)

  • Contract — processing your order

How long we keep your data

Contact form messages — Up to 2 years

Mailing list email addresses — Until you unsubscribe

Order/delivery information — As long as legally required for our records

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate data

  • Delete your data (the "right to be forgotten")

  • Object to how we use your data

  • Withdraw consent at any time (for the mailing list)

To exercise any of these rights, contact us at hello@footways.london. We will respond within one month.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Significant changes will be communicated via our website or mailing list.